How to Recharge a Customer Wallet – Detailed Guide Web

You can easily recharge a customer’s wallet from your admin panel. Follow the steps below:

1. Step 1: Open Your Store Admin Page

   • Login to your BuildMyStore admin panel using your credentials.

   • After logging in, you’ll land on the dashboard.

2. Step 2: Access the Customers Section

   • Look at the left-hand side menu panel.

   • Click on the “Customers” option.

   • This will open a new interface where you can see a list of all your customers.

3. Step 3: Select the Desired Customer

   • Browse through the customer list or use the search bar to find the customer whose wallet you want to recharge.

   • Click on the customer’s name to open their profile.

4. Step 4: Open the Wallet Section

   • In the customer profile interface, look at the bottom-left section.

   • Click on the “Wallet” tab or icon.

   • A new section will appear showing the customer’s wallet balance and transaction history.

5. Step 5: Initiate Wallet Recharge

   • Click on the “Recharge” button available in the wallet section.

   • A side panel will slide in from the right of the screen.

6. Step 6: Enter Recharge Amount

   • In the side panel, there will be a field labeled “Amount”. Enter the exact amount (e.g., ₹100, ₹500, etc.) that you want to add to the customer’s wallet.

7. Step 7: Confirm Recharge

   • After entering the amount, click the “Recharge” button at the bottom right corner of the panel.

8. Step 8: Wallet Updated

   • The customer’s wallet will be instantly updated with the recharged amount.

   • The new balance will be visible in the wallet section.

   • The transaction will also appear in the wallet transaction history.

• Now your customer can use the recharged wallet balance during checkout!