How to Add a Custom Domain to Your BuildMyStore Web

Adding a custom domain helps you establish a unique identity for your business (e.g., www.yourbrand.com). Follow the steps below to connect your domain to your BuildMyStore website:

  1. Step 1: Open Your Store Page

  2. Step 2: Open the Menu

    • On the left-hand side of the screen, you'll find a vertical navigation menu.

    • Click on the three-line menu icon (☰) if the menu is collapsed, to expand it.

  3. Step 3: Navigate to Store Settings

    • In the menu list, find and click on "Store Setting."

    • This will open all store-level configurations and options.

  4. Step 4: Click on General Setting

    • Under the Store Setting section, click on “General Setting.”

    • A new settings interface will appear on the right side of the screen.

  5. Step 5: Locate the Custom Domain Field

    • Scroll through the list of settings in the General section.

    • Find the field labeled “Custom Domain.”

    This is where you'll enter the domain name you've purchased (e.g., www.mystore.com).

  6. Step 6: Enter Your Domain

    • Click inside the Custom Domain input box.

    • Carefully type your full domain name (include "www" if applicable).

  7. Step 7: Click on Apply

    • After entering the domain name, click the “Apply” button next to the field.

    • The system will now attempt to map your domain to your store.

  • Success!

    If everything is set correctly (including your DNS settings), your custom domain will be connected to your BuildMyStore site.

  • Additional Notes:

    • DNS Settings:

      You must update your domain’s DNS settings from your domain provider’s panel (like GoDaddy, Namecheap, etc.).

      • Set the A record to point to BuildMyStore’s IP (you can get this from support if needed).

      • Or, use CNAME to redirect to your store's subdomain.

    • Propagation Time:

      DNS changes may take a few minutes to several hours to reflect globally.

    • Need Help?

      Contact our support team on WhatsApp at 707-707-06-06 or email support@buildmystore.io for assistance.